SOS Pendant
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach, even after a fall.
£1.99 delivery • First subscription payment after 14 days
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
See it in action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 14-Day TrialHow help reaches your loved one
One large button press triggers the alert instantly
99.6% answered in under 60 seconds by our UK team
Two-way voice lets operator speak through the pendant
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Falls detected automatically — alarm triggers even if they can't press the button.
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Try the pendant at home for 14 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
Everything you need to know about the SOS Pendant.
Still have a question?
Call 01704 332840Our UK team is available 24/7
Book a Free Call with HannahEvenings and weekends available
No. The pendant has a built-in 4G SIM and works independently anywhere in the UK. No smartphone, Wi-Fi, or landline is required.
The device uses multi-network roaming SIM technology, which automatically connects to the strongest available signal. No setup is required, there is no need to choose a network, and it works across multiple UK networks.
The user is connected immediately to our UK-based monitoring team. We speak directly through the device, assess the situation, and contact family or emergency services if required.
99.6% of alarm calls are answered in under 60 seconds. Fast response is critical in emergencies such as falls.
Yes. The pendant works anywhere with a mobile signal — at home, in the garden, out walking, or shopping.
Yes. The device is water resistant (IPX7), so it can be worn in the shower. We do not recommend wearing it while bathing, swimming, or in chemically treated water such as chlorine or salt water.
The device uses built-in sensors to detect sudden movement followed by a rapid stop, which can indicate a fall. Fall detection is a useful safety feature but cannot guarantee detection of every fall, so if the user is able to, they should always press the button manually in an emergency.
If no response is heard, we treat the situation as an emergency, escalate immediately, and alert emergency contacts and services.
The battery lasts several days depending on usage and settings. It is easily recharged using the included charging base.
Yes. The pendant is lightweight and designed for continuous wear.
Our team will speak through the device to check everything is OK. There are no penalties for accidental activations.
Monthly plans have no long-term contract and can be cancelled any time. Annual plans are paid upfront for 12 months.
Yes. You can order a second device at half price for the same household under one bill payer.
The SOS pendant, charging base and plug, lanyard, and user guide.
Yes. Most customers purchase for a parent or relative.
Yes. Call us anytime on 01704 332840 to check in or update details.
Yes — completely. Built-in 4G SIM, no landline or broadband needed. Fully future-proof for the 2027 digital switchover.
Yes. Built-in motion sensors detect falls automatically and alert our monitoring team without the wearer needing to press the button. We always recommend pressing the SOS button when possible — fall detection is an additional layer of protection.
Yes. The automatic fall detection, GPS tracking, and simple single-button design make it suitable for people with dementia. The device requires no technical knowledge from the wearer.
Yes. We offer a 14-day trial. Try the pendant at home for 14 days — if it is not right for any reason, simply return it. No first payment is taken until the trial period ends.
Yes. Users with a long-term illness or disability — including arthritis, heart disease, COPD, dementia, Parkinson's, diabetes, epilepsy, and many other conditions — qualify for 20% VAT relief. No paperwork or doctor's note needed. Simply declare at checkout. This saves £5.20 per month on the standard plan.
Yes. Hannah is available including evenings and weekends. Book at: https://calendly.com/holdengrange-marketing/15mins
Yes. Family members can see the GPS location through our monitoring platform. Call 01704 332840 or book a free call with Hannah to set this up — evenings and weekends available: https://calendly.com/holdengrange-marketing/15mins
Call: 01704 332840
Email: info@holdengrange.com
Book a call (evenings & weekends available): https://calendly.com/holdengrange-marketing/15mins
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
