TSA Members • TEC QSF Certified • Rated Excellent on Trustpilot
Peace of Mind with
24/7 Protection for
Your Loved Ones
One button press connects your loved one to our trained UK monitoring team. Day or night, 365 days a year.
Holden Grange is a UK personal alarm provider offering 24/7 professionally monitored SOS watches and pendant alarms with fall detection, GPS tracking, and two-way voice. All devices are 4G and require no landline or broadband. Holden Grange is a TSA member and TEC QSF certified — the only UKAS-accredited certification for UK telecare. Monitoring is handled 24 hours a day, 365 days a year by a UK-based team.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Real People, Real Help,
When Seconds Matter
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one's name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified.
We understand
You Cannot Always Be There.
We Can.
You cannot always be there. That is where we come in.
Life does not stop, and you cannot be by their side every moment. But knowing someone is there when it matters most makes all the difference.
At Holden Grange, we are here to provide that reassurance, every day.
Find the Right Alarmin under 60 seconds
365 days a year
experience
technology
The moment that matters
What Happens in an Emergency When You Press the Button?
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
SOS Activated
Your loved one presses the SOS button on their watch or pendant. Fall detection can also trigger the alarm automatically.
Alert Answered in Under 60 Seconds
99.06% of calls are answered in under 60 seconds once they have connected to our UK monitoring centre. Measured across a full year of live alarm activations.
Operator Speaks Through the Device
A trained operator speaks directly through the watch or pendant using two-way voice to assess the situation calmly.
GPS Location Identified
We see exactly where your loved one is -- at home, in the garden, or out and about -- and share this with emergency services.
Help Is Dispatched
If needed, we contact 999 immediately with full details. We also call you and other family members to keep everyone informed.
We Stay Until Help Arrives
We do not make one call and move on. We carry out regular checks, reassure your loved one, and update you until they are in safe hands.
Choose your device
Which Alarm Is Right for Your Loved One?
All devices are 4G and work after the 2027 digital switchover. No landline needed.
Smart Safety Watch
Looks like a normal watch. Keeps you safe when needed.
SOS Pendant
One button, instant help. Beautifully simple.
Not sure which to choose?
Take Our 60-Second QuizGetting started
Simple Setup. Instant Protection.
No engineers, no installation, no fuss. Ready to protect in minutes.
Choose Your Plan
Take our 60-second quiz or call us. We help you pick the right device and plan.
Free Next-Day Delivery
Everything arrives ready to use with clear, simple instructions.
Set Up in Minutes
No engineer. No broadband. Charge it, put it on, done. Call us if you need help.
24/7 Protection Starts
From that moment, your loved one is connected to our UK team around the clock.
Try It for 30 Days, Completely Free
Not sure? Try it at home for 30 days. If it is not right for any reason, simply return it. No questions asked.
Important for 2027
Is Your Current Alarm Ready for the Digital Switchover?
The UK telephone network is switching from analogue to digital by 2027. Many older personal alarms that rely on a landline will stop working.
All Holden Grange devices use 4G mobile technology. No landline needed. No broadband needed. They work anywhere with a mobile signal and are fully future-proof.
View Our 4G Devices
Our commitment to you
Why Choose Holden Grange?
When safety matters most, you need more than a device. You need a trusted partner with decades of experience.
30+ Years Combined Experience
Three decades keeping people safe. We started long before personal alarms became mainstream.
UK Monitoring Centre — 99.06% in Under 60s
Every call answered by a real person in the United Kingdom. 99.06% of alarm calls answered within 60 seconds — measured across a full year of live activations in 2025. Exceeding the TEC QSF standard of 97.5%.
Industry Accredited
TSA members and TEC QSF certified. Independently verified to the highest UK telecare standards.
Future-Proof 4G Technology
All devices use 4G mobile. Fully ready for the 2027 digital switchover. No landline needed.
30-Day Trial
Try it at home for 30 days before your first payment. Not right for you? Simply return it. No questions asked.
VAT Exemption Available
Qualifying conditions could save your loved one 20%. Check eligibility at checkout.
Certified excellence
Industry-Leading Safety Accreditations
Your protection, guaranteed by the UK's gold standards.
TSA Members
Proud members of the Telecare Services Association, representing 350+ UK organisations. Committed to the highest ethical standards, ensuring legally compliant services that prioritise your safety and independence.
TEC QSF Certified
Awarded the TEC Quality Standards Framework -- the only UKAS-accredited certification for UK telecare. Independently audited across 10 core standards for unmatched quality assurance.
Who we help
Protection for Your Whole Family
Whether your mum lives alone, your dad is recovering from a fall, or your grandparent values their independence, Holden Grange gives your family the reassurance that help is always available.
- ✓ Parents living independently at home
- ✓ Those at risk of falls or with mobility concerns
- ✓ Anyone recovering from illness or surgery
- ✓ People with dementia or chronic conditions
- ✓ Anyone who wants peace of mind for their family
Stay informed
Get Free Safety Tips & Updates
Weekly advice on keeping your loved ones safe and independent at home. Plus exclusive offers for subscribers.
No spam, ever. Unsubscribe in one click.
Ready to Protect Someone You Love?
Take our 60-second quiz to find the right alarm, or speak to our friendly UK team.