GPS Personal Alarm Watch
Your loved one wears it like a normal watch. But when they fall, or press SOS, a real person answers, not an app, not a voicemail. A trained UK operator who can see where they are and send help immediately.
£1.99 delivery • First subscription payment after 14 days
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
See it in action
See exactly how the SOS button, two-way voice, fall detection, and GPS tracking work together to protect your loved one.
Start 14-Day TrialHow help reaches your loved one
One press or automatic fall detection triggers the alert
99.6% answered in under 60 seconds by our UK team
We see exactly where they are and talk through the device
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
Falls detected automatically — alarm triggers even if they can't press the button.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Our operator talks to them through the watch, calmly, until help arrives.
One press connects directly to our 24/7 UK monitoring team.
Health monitoring
Continuous heart rate monitoring right on the wrist.
Tracks blood oxygen saturation levels throughout the day.
Daily step count and movement monitoring.
Medication and appointment alerts on the wrist.
Everyday convenience
Worn in the shower where most falls happen. Never needs to come off. Avoid soaps, shampoos, cleaning products, salt water, and chemicals.
Up to three days of protection on a single charge. 600mAh rechargeable battery.
Works anywhere in the UK. No Wi-Fi, no landline, no setup needed.
4G technology, ready for the 2027 digital switchover.
Real people answering your call
When your loved one presses the SOS button, it is answered by a trained, compassionate member of our team at our Alarm Receiving Centre in Southport, UK. Not a call centre overseas. Not a recorded message. A real person with your family member’s name, medical notes, and emergency contacts already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
We are so confident your loved one will benefit that we offer a 14-day trial before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
This device requires a mobile signal to connect to our Care Team. In areas with no mobile signal, an alarm call cannot be made, two-way voice will not work, and your location cannot be identified — in the same way a mobile phone cannot make a call without signal. Our devices will operate on weaker signals, however a 4G connection is recommended for the fastest possible response.
If you have a pacemaker or other implanted cardiac device, keep the watch at least 15cm (6 inches) away from the device at all times. We recommend wearing the watch on the opposite wrist from your pacemaker — for example, on your right wrist if your pacemaker is on the left side. This follows international safety standards ISO 14117 and IEC 60601-1-2 covering electromagnetic compatibility for medical devices. Modern pacemakers are designed with strong shielding, but maintaining this distance ensures safe and comfortable use. If you have any concerns, please consult your GP or the manufacturer of your pacemaker before use.
The device you receive may look slightly different from the images shown on this page. All devices supplied have the same features and functionality as described.
Fall detection is highly accurate but may not detect all fall types (e.g. slow slides from a chair). It may occasionally trigger during vigorous activity. It offers an extra layer of protection, but wherever possible, the SOS button should be pressed to ensure help is requested.
99.6% of alarm calls are answered within 60 seconds. This is a measured figure recorded across live alarm activations, not a target or estimate. In the rare cases where response takes slightly longer, our team continues to monitor until help arrives.
Everything you need to know about the GPS Personal Alarm Watch.
Still have a question?
Call 01704 332840Our UK team is available 24/7
Book a Free Call with HannahEvenings and weekends available
No. The watch works completely independently using its built-in 4G SIM. No smartphone, Wi-Fi, or landline is required.
Instantly connects to our UK-based monitoring team. Two-way communication happens through the watch, the situation is assessed immediately, and family or emergency services are contacted if needed.
99.6% of SOS calls are answered in under 60 seconds by our UK-based monitoring team, 24 hours a day, 365 days a year. We stay on the line, carry out regular check-in calls, and do not end the contact until your loved one is in safe hands.
Yes. It works anywhere with mobile signal, and GPS allows us to locate the user if needed.
Yes. The watch is IP67 waterproof and shower safe. We recommend wearing it around the clock — including in the shower, as this is where many falls happen. No need to take it off.
Fall detection uses advanced motion sensors to identify sudden impacts. It is highly accurate for most types of falls. However, slow slides from a chair or very gradual losses of balance may not always be detected. We always recommend pressing the SOS button if you are able to — fall detection is an additional safety net, not a replacement for the button. Our monitoring team is available 24/7 whenever the alarm is triggered, automatically or manually.
We will speak through the device to confirm everything is OK. There are no penalties or charges.
We treat it as an emergency and escalate immediately.
Up to 72 hours depending on use. Low battery alerts are included, and we recommend daily charging.
Monthly plans have no contract and can be cancelled at any time by phone or email — we confirm cancellation within 24 hours. Annual plans are paid upfront and save over £24 compared to paying monthly. There are no exit fees or penalties on either plan.
Yes. You can order a second device at half price for the same household under one bill payer.
The GPS Personal Alarm Watch arrives fully pre-configured and ready to wear. The box includes: the watch, magnetic charging dock, Type-C USB cable, UK charging plug, pre-installed 4G SIM card (activated), and a quick-start guide. Delivery costs £1.99 and is next-day on all orders.
Yes — completely. All Holden Grange devices are 4G and require no landline or broadband. The 2027 analogue telephone switchover will not affect them in any way. They are already future-proof.
Yes. We offer a 14-day trial. You try the watch at home for 14 days — if it is not right for any reason, simply return it. No first payment is taken until the trial period ends.
Yes. Users with a long-term illness or disability — including arthritis, heart disease, COPD, dementia, Parkinson's, diabetes, epilepsy, and many other conditions — qualify for 20% VAT relief. No paperwork or doctor's note needed. Simply declare at checkout. This saves £5.20 per month on the standard plan.
Yes. The automatic fall detection means an alarm is triggered even if the person cannot press the button. GPS tracking helps locate someone who may have wandered. The device requires no interaction beyond wearing it. Call us to discuss specific needs: 01704 332840
Our devices use 4G mobile signal and work wherever there is mobile coverage in the UK. In areas with very weak signal, performance may be reduced — the same as a mobile phone in a low-signal area. Our devices use a multi-network roaming SIM which automatically selects the strongest available network.
Yes. Hannah is available including evenings and weekends. Book at: https://calendly.com/holdengrange-marketing/15mins
Yes. Family members can see the GPS location through our monitoring platform. Call 01704 332840 or book a free call with Hannah to set this up — evenings and weekends available: https://calendly.com/holdengrange-marketing/15mins
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
