Cookie Policy

Last updated: 2nd April 2026 

1. Introduction

This Cookie Policy explains how Holden Grange Ltd ("we", "us", "our") uses cookies and similar technologies when you visit our website.

It should be read alongside our Privacy Policy, which explains how we use your personal data.

2. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet or mobile) when you visit a website.

They are widely used to:

  1. make websites work properly;

  2. improve user experience;

  3. remember your preferences;

  4. analyse website performance;

  5. support advertising and marketing.

Cookies do not typically identify you directly, but they may be linked to information that can identify you.

3. How we use cookies

We use cookies to:

  1. ensure our website functions correctly;

  2. enable key features such as checkout and account use;

  3. remember your preferences;

  4. understand how visitors use our website;

  5. improve performance and usability;

  6. support marketing and advertising activities;

  7. provide a more personalised experience.

4. Types of cookies we use

We use the following categories of cookies:

4.1 Strictly necessary cookies (Required)

These cookies are essential for the operation of our website.

They enable functions such as:

  1. secure login;

  2. adding items to your basket;

  3. completing purchases;

  4. basic site functionality.

These cookies cannot be switched off in our systems.

4.2 Personalisation cookies

These cookies allow the website to remember choices you make and provide enhanced features.

They may:

  1. remember your preferences;

  2. personalise content;

  3. improve your experience on return visits.

4.3 Analytics cookies

These cookies help us understand how visitors interact with our website.

They allow us to:

  1. measure traffic;

  2. analyse user behaviour;

  3. identify areas for improvement.

The data collected is typically aggregated and anonymised where possible.

4.4 Marketing cookies

These cookies are used to:

  1. deliver relevant advertisements;

  2. measure the effectiveness of marketing campaigns;

  3. track interactions across websites.

They may be set by us or by third-party partners.

5. Third-party cookies

We use trusted third-party services which may set cookies on your device. These may include:

5.1 Advertising cookies

5.2 Analytics cookies

5.3 Platform cookies

  • Shopify (or website platform provider)
    Used to support website functionality, checkout and performance

These third parties may process your data in accordance with their own privacy policies.

6. Cookie duration

Cookies may be:

  1. Session cookies

    • Temporary cookies that are deleted when you close your browser

  2. Persistent cookies

    • Stored on your device for a set period or until deleted

We use both types depending on the purpose of the cookie.

7. Managing your cookie preferences

When you first visit our website, you are given the option to:

  • Accept all cookies

  • Decline non-essential cookies

  • Save your custom preferences

You can change your preferences at any time via our cookie settings tool.

8. Controlling cookies via your browser

You can also control cookies through your browser settings.

Most browsers allow you to:

  1. block all cookies;

  2. delete existing cookies;

  3. set preferences for specific websites.

Please note:

  • Blocking essential cookies may affect website functionality

  • Some features of the site may not work correctly

9. Legal basis for using cookies

Under UK law (PECR and UK GDPR):

  1. Strictly necessary cookies are used without consent

  2. All other cookies (analytics, marketing, personalisation) require your consent

We only place non-essential cookies after you have given consent via our cookie banner.

10. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in:

  1. legal requirements;

  2. technology;

  3. our business practices.

Any updates will be published on this page.

11. Contact us

If you have any questions about our use of cookies, please contact:

Holden Grange Ltd
140 Norwood Road
Southport
Merseyside
PR8 6EH

Email: info@holdengrange.com
Telephone: 01704 332842