GPS Personal Alarm Watch
Your loved one wears it like a normal watch. But when they fall, or press SOS, a real person answers — not an app, not a voicemail. A trained UK operator who can see where they are and send help immediately.
£1.99 delivery • First subscription payment after 14 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Birmingham
Birmingham is England's second-largest city, and its ageing population is growing. With over 170,000 residents aged 65 and over across the city and neighbouring areas like Solihull, Sutton Coldfield, and Walsall, thousands of families face the daily challenge of supporting elderly relatives who want to remain independent. Our GPS Personal Alarm Watch is designed for exactly this situation. It combines GPS location tracking, automatic fall detection, and an SOS emergency button in a comfortable, everyday wristwatch. There is no base unit to stay near and no landline required — the watch connects directly to the 4G mobile network. Whether your loved one walks through Cannon Hill Park, visits the Bullring, or stays home in Dudley, you can check their location at any time through our free smartphone app. If they fall or press the SOS button, you receive an instant alert with their exact position.
Birmingham's NHS trusts — including University Hospitals Birmingham and Sandwell and West Birmingham — actively promote technology-enabled care for older adults. Our watch supports the West Midlands Combined Authority's ageing well strategy by enabling elderly residents to stay active in their communities while remaining connected to family support networks.
We also deliver to:
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Watch
Pendant
Take our quiz or call us. Select watch or pendant. We will help you pick the right fit.
£1.99 next-day delivery. Your device arrives pre-configured and ready to use straight out of the box. Just charge and wear.
Press the SOS button anytime, anywhere. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
See exactly how the SOS button, two-way voice, fall detection, and GPS tracking work together to protect your loved one.
Start 14-Day TrialHow help reaches your loved one
One press or automatic fall detection triggers the alert
99.6% answered in under 60 seconds by our UK team
We see exactly where they are and talk through the device
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
Falls detected automatically — alarm triggers even if they can't press the button.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Our operator talks to them through the watch, calmly, until help arrives.
One press connects directly to our 24/7 UK monitoring team.
Health monitoring
Continuous heart rate monitoring right on the wrist.
Tracks blood oxygen saturation levels throughout the day.
Daily step count and movement monitoring.
Medication and appointment alerts on the wrist.
Everyday convenience
Worn in the shower where most falls happen. Never needs to come off. Avoid soaps, shampoos, cleaning products, salt water, and chemicals.
Up to three days of protection on a single charge. 600mAh rechargeable battery.
Works anywhere in the UK. No Wi-Fi, no landline, no setup needed.
4G technology, ready for the 2027 digital switchover.
Real people answering your call
When your loved one presses the SOS button, it is answered by a trained, compassionate member of our team at our Alarm Receiving Centre in Southport, UK. Not a call centre overseas. Not a recorded message. A real person with your family member’s name, medical notes, and emergency contacts already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Three common situations where the GPS Personal Alarm Watch makes the biggest difference.
For those who go out regularly and want protection wherever they are.
For families who want reassurance that help is always available.
We are so confident your loved one will benefit that we offer a 14-day trial before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
This device requires a mobile signal to connect to our Care Team. In areas with no mobile signal, an alarm call cannot be made, two-way voice will not work, and your location cannot be identified — in the same way a mobile phone cannot make a call without signal. Our devices will operate on weaker signals, however a 4G connection is recommended for the fastest possible response.
If you have a pacemaker or other implanted cardiac device, keep the watch at least 15cm (6 inches) away from the device at all times. We recommend wearing the watch on the opposite wrist from your pacemaker — for example, on your right wrist if your pacemaker is on the left side. This follows international safety standards ISO 14117 and IEC 60601-1-2 covering electromagnetic compatibility for medical devices. Modern pacemakers are designed with strong shielding, but maintaining this distance ensures safe and comfortable use. If you have any concerns, please consult your GP or the manufacturer of your pacemaker before use.
The device you receive may look slightly different from the images shown on this page. All devices supplied have the same features and functionality as described.
Fall detection is highly accurate but may not detect all fall types (e.g. slow slides from a chair). It may occasionally trigger during vigorous activity. It offers an extra layer of protection, but wherever possible, the SOS button should be pressed to ensure help is requested.
99.6% of alarm calls are answered within 60 seconds. This is a measured figure recorded across live alarm activations, not a target or estimate. In the rare cases where response takes slightly longer, our team continues to monitor until help arrives.
Common questions in Birmingham
Yes. GPS tracking works reliably outdoors across Birmingham, Solihull, Sutton Coldfield, Dudley, Walsall, and West Bromwich. The watch also uses Wi-Fi positioning for indoor location estimates. The 4G signal is strong throughout the West Midlands conurbation.
We offer £1.99 next-day delivery to all Birmingham and West Midlands postcodes including B, WS, DY, and WV areas. Orders placed before 2pm are dispatched the same day from our UK warehouse.
Absolutely. Many Birmingham residents use council-provided pendant alarms at home. Our watch adds mobile protection when the wearer leaves the house — visiting shops in Solihull, attending a day centre in Walsall, or walking in Sutton Park. The two systems complement each other perfectly.
Yes. The watch is used by residents in sheltered housing, extra-care schemes, and by those receiving domiciliary care visits across Birmingham. Carers and family members can both be added as emergency contacts, and the geofence feature alerts you if the wearer wanders beyond a set area.
The watch is IP67 water-resistant, meaning it handles splashes, rain, and handwashing without any issues. It should be removed before swimming or bathing in deep water, but it is built to withstand the demands of everyday wear.
Yes. The watch can make and receive calls to and from the nominated emergency contacts. When the SOS button is pressed, it automatically dials contacts in sequence. Family members can also call the watch directly to check in on the wearer at any time.
The monthly plan includes the built-in SIM card, unlimited calls to emergency contacts, data for GPS tracking and app connectivity, fall detection alerts, and full access to the companion app. There are no additional charges or hidden fees.
The watch is designed specifically for older adults. It has a large, clear display, a prominent SOS button, and simple one-touch operation. There is no complicated menu system. Most users are comfortable with the watch within minutes of putting it on.
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Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
