SOS Pendant
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach — even after a fall.
£1.99 delivery • First subscription payment after 14 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Southampton
Southampton and the wider Hampshire region — including Portsmouth, Eastleigh, Winchester, and Fareham — are home to a large retired population. Many elderly residents enjoy active lives near the coast and countryside, but falls and emergencies can happen anywhere, at any time. Our SOS Pendant strips personal safety down to the essentials. One button. One alert. One GPS location sent to family. That is the entire user experience for the wearer. At 43g, it is light enough to forget you are wearing it, and it is shower-safe so it never needs to come off. For elderly residents along the Solent coast and in Hampshire's market towns, the pendant provides continuous mobile protection. There is no base unit tethering the wearer to the house, no landline requirement, and no smartphone needed. Just a pendant, a button, and direct 4G connectivity.
Hampshire's coastal and rural geography means that elderly residents may be far from immediate help when an emergency occurs. Our pendant's GPS tracking works across Southampton's urban areas, the New Forest, and Hampshire's villages alike, ensuring family members always know where their loved one is.
We also deliver to:
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Watch
Pendant
Take our quiz or call us. Select pendant or watch. We will help you find the right option.
£1.99 next-day delivery. Your pendant arrives pre-configured. Simply charge it and put it on. Ready in minutes.
Press the SOS button anytime. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 14-Day TrialHow help reaches your loved one
One large button press triggers the alert instantly
99.6% answered in under 60 seconds by our UK team
Two-way voice lets operator speak through the pendant
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Falls detected automatically — alarm triggers even if they can't press the button.
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Three common situations where the SOS Pendant makes the biggest difference.
For older adults who prefer simple, no-fuss technology they can rely on.
For families who want reassurance that help is always one button away.
The question every family asks
It's the most common concern families have. Here are some approaches that really work.
Most users forget they're wearing it within a week.
Try the pendant at home for 14 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
Common questions in Southampton
Yes. GPS works outdoors everywhere, including rural Hampshire and the New Forest. The 4G coverage is good across Southampton, Portsmouth, Winchester, Eastleigh, and Fareham, with signal available in most populated areas.
£1.99 next-day delivery covers all Hampshire postcodes including SO, PO, and surrounding areas. Orders placed before 2pm are dispatched the same day.
Significantly easier. There is no screen to unlock, no number to dial, and no contacts to search. The wearer simply presses one button, and their GPS location is sent to all nominated contacts instantly. Many elderly users who cannot manage a mobile phone use the pendant confidently.
Yes. Council telecare pendants in Hampshire typically only work within the home near a base unit. Our pendant provides mobile GPS protection beyond the home — at the shops, in the park, at the doctor's surgery, or anywhere with 4G signal.
Yes. At 43g with a soft lanyard, the pendant is designed for 24/7 wear. It sits flat against the chest and does not catch on clothing. Most users report completely forgetting they are wearing it within the first day.
Yes. Built-in sensors detect the sudden impact and orientation change associated with a fall. An automatic SOS alert with GPS location is sent to all nominated contacts, even if the wearer cannot press the button.
The monthly subscription covers the SIM, 4G data, GPS tracking, fall detection alerts, and full companion app access. No setup fees, no hidden charges, no contract. Cancel any time.
Yes. The pendant is shower-safe and we recommend wearing it at all times, including in the shower. Falls are most common in bathrooms, so keeping the pendant on during bathing provides crucial protection.
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
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