SOS Pendant
One Button. A Real Person. Help on the Way.
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach — even after a fall.
£1.99 delivery • First subscription payment after 30 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 30 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Plymouth
Straightforward Pendant Safety for Plymouth Seniors
Plymouth and South Devon — including Saltash, Ivybridge, and Tavistock — attract many retired residents who enjoy the coastal lifestyle. But independence comes with risk, especially for those living alone. Falls, medical emergencies, and accidents can happen at any time, and help may not always be close at hand. Our SOS Pendant provides a safety net that requires zero technical ability. One button sends an emergency GPS alert to family. Automatic fall detection adds protection even when the button cannot be pressed. At just 43g, the pendant is comfortable enough to wear every day and night, and it is shower-safe for continuous protection. Plymouth's coastal winds, uneven harbour paths, and hilly streets all increase fall risk for older residents. The pendant ensures that if the worst happens, family members know immediately — and know exactly where their loved one is.
South Devon's mix of coastal and rural communities means some elderly residents live remotely. Our pendant's 4G connectivity and GPS tracking work across Plymouth, the South Hams, and into Dartmoor's fringes, providing families with reliable location data and emergency alerts wherever the wearer goes.
We also deliver to:
The moment that matters
How We Protect Your Loved One
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Wear. Alert. Respond. Stay.
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Getting Started Takes Minutes, Not Days
Watch
Pendant
Choose Your Plan and Device
Take our quiz or call us. Select pendant or watch, monthly or annual. We will help you find the right option.
Receive and Activate
£1.99 next-day delivery. Your pendant arrives pre-configured. Simply charge it and put it on. Ready in minutes.
Press for Help, 24/7
Press the SOS button anytime. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
Watch the SOS Pendant in Action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 30-Day TrialHow help reaches your loved one
Press the Button. We Handle Everything.
SOS Pressed
One large button press triggers the alert instantly
Operator Answers
99.6% answered in under 60 seconds by our UK team
Situation Assessed
Two-way voice lets operator speak through the pendant
Help Dispatched
Emergency services called. Family informed. We carry out check-in calls until help arrives.
How This Pendant Protects Your Loved One
Life-saving protection
Easy Press SOS Button
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Two-Way Voice
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
24/7 UK Monitoring
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS Location
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Water Resistant
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
720mAh Multi-Day Battery
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Lightweight and Comfortable
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
4G Connected and Future-Proof
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Fall Detection
Falls detected automatically — alarm triggers even if they can't press the button.
Medication Reminders
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
Our UK Monitoring Centre
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Who Is the Pendant Best For?
Three common situations where the SOS Pendant makes the biggest difference.
Elderly Independence
For older adults who prefer simple, no-fuss technology they can rely on.
- Single-button operation
- No menus or screens
- 24/7 professional monitoring
- Wear around neck or on wrist
Family Peace of Mind
For families who want reassurance that help is always one button away.
- Answered within 60 seconds
- Family kept informed
- Continuous monitoring until safe
- 30-day trial
The question every family asks
What if They Are Reluctant to Wear It?
It's the most common concern families have. Here are some approaches that really work.
Most users forget they're wearing it within a week.
Everything Included as Standard
Ready to wear, fully activated
Dedicated charging dock
Mains charger included
Safety release neck cord
Simple, clear instructions
Connected from day one
30-Day Trial
Try the pendant at home for 30 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
- Try before you pay
- £1.99 next-day delivery
- No contract on monthly plans
- Cancel at any time
Or choose the annual plan at £261.88 upfront
Common questions in Plymouth
Frequently asked questions
Does the pendant work in rural areas around Plymouth and Dartmoor?
GPS positioning works outdoors everywhere. The 4G coverage is strong across Plymouth, Saltash, Ivybridge, and Tavistock. In more remote Dartmoor areas, coverage may vary, but the pendant stores alert data and transmits when signal is regained.
How quickly can the pendant be delivered to Plymouth?
Free next-day delivery covers all Plymouth and South Devon postcodes including PL and TQ areas. Orders before 2pm are dispatched same day.
My parent lives alone near the seafront — is this pendant suitable?
Very suitable. The pendant is shower-safe and splash-proof, so sea spray and rain are no problem. If your parent falls on the seafront or at home, the pendant sends an instant GPS alert to you. It works without a landline, which is ideal for many Plymouth properties.
Is the pendant suitable for someone with dementia?
Yes. The pendant requires no memory or interaction from the wearer. They simply wear it. Fall detection works automatically, and family members can track their location via the companion app. There is nothing to remember, press, or operate.
Can I track my relative's location from another city?
Yes. The companion app shows the pendant's GPS position on a map in real time. You can check their location from anywhere in the UK or abroad. When an SOS is triggered, you receive the exact coordinates immediately.
Is the pendant comfortable for all-day wear?
Yes. At 43g with a soft lanyard, most wearers report forgetting they have it on. It sits flat against the chest and does not interfere with clothing. Continuous comfort is essential because the pendant only works if it is worn.
What does the monthly subscription include?
The subscription covers the built-in SIM, 4G data, GPS tracking, fall detection alerts, and companion app access. No setup fees, no hidden costs, no minimum contract. Cancel anytime.
How do I charge the pendant?
Place the pendant on the magnetic charging dock. It clicks into place — no cables or ports needed. A full charge takes about two hours and provides up to five days of battery life.
Ready to Protect Your Loved One?
Start the 30-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 30-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
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