SOS Pendant
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach — even after a fall.
£1.99 delivery • First subscription payment after 14 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Manchester
Greater Manchester's ten boroughs are home to a large and growing elderly population. From Salford and Trafford to Stockport, Oldham, Rochdale, and Bury, thousands of older residents live independently and value their freedom. But families worry — especially when a loved one lives alone. Our SOS Pendant addresses that worry with the simplest possible design. One large button triggers an emergency alert. There is no screen to read, no menu to scroll, and no app for the wearer to manage. At 43g, it hangs comfortably around the neck all day and night, including in the shower. The pendant connects to the 4G network and transmits the wearer's GPS location when the SOS button is pressed or when a fall is detected automatically. Family members receive instant alerts on their smartphones, wherever they are.
Manchester's health and social care system is under significant pressure. Our SOS Pendant provides an immediate layer of protection without referrals, assessments, or waiting lists. It works alongside Greater Manchester's integrated care system and gives families practical peace of mind from day one.
We also deliver to:
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Watch
Pendant
Take our quiz or call us. Select pendant or watch. We will help you find the right option.
£1.99 next-day delivery. Your pendant arrives pre-configured. Simply charge it and put it on. Ready in minutes.
Press the SOS button anytime. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 14-Day TrialHow help reaches your loved one
One large button press triggers the alert instantly
99.6% answered in under 60 seconds by our UK team
Two-way voice lets operator speak through the pendant
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Falls detected automatically — alarm triggers even if they can't press the button.
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Three common situations where the SOS Pendant makes the biggest difference.
For older adults who prefer simple, no-fuss technology they can rely on.
For families who want reassurance that help is always one button away.
The question every family asks
It's the most common concern families have. Here are some approaches that really work.
Most users forget they're wearing it within a week.
Try the pendant at home for 14 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
Common questions in Manchester
Yes. GPS tracking is reliable outdoors across all ten Greater Manchester boroughs, including Manchester city centre, Salford, Trafford, Stockport, Oldham, Rochdale, and Bury. The 4G signal coverage is excellent throughout the conurbation.
We offer £1.99 next-day delivery to all Greater Manchester postcodes including M, SK, OL, BL, and WN areas. Orders placed before 2pm are dispatched the same day from our UK warehouse.
Yes. The pendant was designed with arthritic users in mind. The SOS button is large and requires very little pressure to activate. There are no small buttons, screens, or fiddly controls. Many of our Manchester customers specifically chose the pendant over a watch for this reason.
Absolutely. Many Manchester residents have a council-provided pendant that only works at home near a base unit. Our SOS Pendant adds mobile protection when the wearer leaves the house — visiting the Trafford Centre, walking in Heaton Park, or attending a clinic in Stockport.
Yes. The pendant is shower-safe and designed to be worn at all times, including in the shower. Falls are most common in bathrooms, so continuous wear is strongly recommended. Remove it only for swimming or full submersion baths.
When the button is pressed, the pendant immediately captures the wearer's GPS location and sends an emergency alert to all nominated contacts via the companion app. Contacts are notified with the wearer's exact position on a map, allowing them to respond quickly.
No. The monthly plan is rolling with no minimum term and no cancellation fees. You can cancel at any time. The subscription covers the SIM, 4G data, GPS tracking, fall detection alerts, and full app access.
The pendant charges on a simple magnetic dock. Place it on the dock and it clicks into position — no cables to plug in or ports to find. A full charge takes around two hours and provides up to five days of use. Low-battery alerts are sent to family members automatically.
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
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