SOS Pendant
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach — even after a fall.
£1.99 delivery • First subscription payment after 14 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
London
London is home to over one million residents aged 65 and over, spread across 32 boroughs and the City of London. Many older Londoners live independently in areas like Westminster, Camden, Islington, Greenwich, and Bromley, and their families need a straightforward way to stay connected in emergencies. Our SOS Pendant is purpose-built for simplicity. There are no screens to navigate, no apps to learn, and no charging cradles to set up. The wearer simply presses one button to trigger an emergency alert with their GPS location. At just 43g, it is lighter than a house key and can be worn around the neck or clipped to clothing. The pendant is shower-safe and designed for hands that may struggle with fiddly devices. Whether your loved one is at home in Croydon, shopping in Camden, or visiting a park in Greenwich, one press connects them to help immediately.
London's boroughs each offer their own telecare and social care support, but coverage varies widely. Our SOS Pendant works independently of any council service, using 4G connectivity to provide protection anywhere in Greater London. It complements existing care packages and gives families real-time peace of mind without waiting lists or assessments.
We also deliver to:
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Watch
Pendant
Take our quiz or call us. Select pendant or watch. We will help you find the right option.
£1.99 next-day delivery. Your pendant arrives pre-configured. Simply charge it and put it on. Ready in minutes.
Press the SOS button anytime. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 14-Day TrialHow help reaches your loved one
One large button press triggers the alert instantly
99.6% answered in under 60 seconds by our UK team
Two-way voice lets operator speak through the pendant
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Falls detected automatically — alarm triggers even if they can't press the button.
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Three common situations where the SOS Pendant makes the biggest difference.
For older adults who prefer simple, no-fuss technology they can rely on.
For families who want reassurance that help is always one button away.
The question every family asks
It's the most common concern families have. Here are some approaches that really work.
Most users forget they're wearing it within a week.
Try the pendant at home for 14 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
Common questions in London
Yes. The pendant uses 4G mobile connectivity and GPS, which provide strong coverage across all London boroughs including Westminster, Camden, Islington, Greenwich, Bromley, and Croydon. Indoor positioning is supported via Wi-Fi assist.
We offer £1.99 next-day delivery to all London postcodes. Orders placed before 2pm are dispatched the same day. Every London borough is covered, from EC and WC central postcodes through to outer areas like BR, CR, and DA.
Absolutely. The SOS Pendant was specifically designed for users with arthritis or reduced hand strength. The single large button requires minimal pressure to activate, and there are no small screens, dials, or menus to navigate. Many users find it far easier than a smartwatch.
Our pendant works both inside and outside the home, unlike most council-issued pendant alarms which only function within range of a base unit. Many London families use our pendant as either a replacement or a complement to borough telecare services, providing mobile GPS coverage wherever the wearer goes.
Yes. The pendant is shower-safe and splash-proof, so it can be worn in the shower without removal. This is important because bathrooms are one of the most common places for falls among elderly people. We recommend removing it for full submersion baths or swimming.
The pendant contains built-in sensors that detect sudden impacts consistent with a fall. When a fall is detected, it automatically sends an SOS alert with the wearer's GPS location to nominated contacts. The wearer does not need to press anything — the alert is triggered automatically.
The monthly plan covers the built-in SIM card, 4G data for GPS tracking and alerts, fall detection monitoring, and full access to the companion app for family members. There are no hidden fees, setup charges, or long-term contracts.
The pendant battery lasts up to 5 days on a single charge with normal use. Charging is simple — just place it on the magnetic charging dock. A low-battery notification is sent to family members through the app so the pendant is never left uncharged.
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
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