SOS Pendant
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach — even after a fall.
£1.99 delivery • First subscription payment after 14 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Leeds
Leeds is one of the largest cities in England, and its population of over-65s continues to grow across the city and surrounding towns including Bradford, Wakefield, Harrogate, Wetherby, and Pudsey. For families spread across West Yorkshire, keeping an eye on elderly relatives is a constant concern. Our SOS Pendant removes the technology barrier entirely. There is no screen, no app for the wearer, and no complicated setup. The elderly person wears a lightweight 43g pendant around their neck and presses one button if they need help. That is it. Their GPS location is sent instantly to family members. Fall detection adds another layer of safety. If the wearer falls and cannot press the button, the pendant detects the impact and sends an automatic alert. It is shower-safe, arthritic-friendly, and built for people who simply want something that works.
Leeds City Council's adult social care promotes assistive technology for independent living. Our SOS Pendant complements local telecare by adding mobile GPS coverage beyond the home. Whether the wearer is shopping in the city centre, walking in Roundhay Park, or visiting family in Harrogate, the pendant provides continuous protection.
We also deliver to:
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Watch
Pendant
Take our quiz or call us. Select pendant or watch. We will help you find the right option.
£1.99 next-day delivery. Your pendant arrives pre-configured. Simply charge it and put it on. Ready in minutes.
Press the SOS button anytime. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 14-Day TrialHow help reaches your loved one
One large button press triggers the alert instantly
99.6% answered in under 60 seconds by our UK team
Two-way voice lets operator speak through the pendant
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Falls detected automatically — alarm triggers even if they can't press the button.
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Three common situations where the SOS Pendant makes the biggest difference.
For older adults who prefer simple, no-fuss technology they can rely on.
For families who want reassurance that help is always one button away.
The question every family asks
It's the most common concern families have. Here are some approaches that really work.
Most users forget they're wearing it within a week.
Try the pendant at home for 14 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
Common questions in Leeds
Yes. The pendant uses 4G and GPS which provide good coverage across Leeds and the surrounding West Yorkshire towns including Wetherby, Harrogate, Pudsey, Wakefield, and Bradford. GPS works outdoors everywhere, and 4G coverage extends across the region.
We offer £1.99 next-day delivery to all Leeds and West Yorkshire postcodes including LS, BD, WF, and HG areas. Orders before 2pm are dispatched the same day.
This is exactly why we designed the pendant. It looks and feels like a simple pendant, not a piece of technology. There is no screen, no notifications, and no beeping. Many elderly users who rejected smartwatches are happy to wear the pendant because it does not feel like a gadget.
Yes. The pendant has automatic fall detection that works both indoors and outdoors. If a fall is detected, an alert with the wearer's location is sent to nominated contacts automatically — even if the wearer cannot press the button.
Yes. The pendant is ideal for people with early to moderate dementia because there is nothing to remember or operate. The wearer simply keeps it on. Fall detection works automatically, and family members can track the wearer's location through the companion app.
Yes, the pendant is shower-safe. We recommend wearing it at all times, including in the shower, because bathrooms are the most common location for falls. Remove it only for baths or swimming.
The monthly plan includes the built-in SIM, 4G data, GPS tracking, fall detection alerts, and companion app access. There are no setup fees, no hidden charges, and no contract. Cancel any time.
The pendant lasts up to five days on a single charge. It charges via a simple magnetic dock — no cables or ports required. Low-battery alerts are sent to family members through the app automatically.
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
Not ready today?
Join families across the UK who receive our weekly guide to keeping loved ones safe and independent at home.
No spam, ever. Unsubscribe in one click.
