SOS Pendant
No screens. No menus. No confusion. Just one large button that connects directly to a trained UK operator who can hear them, find them, and send help. Worn around the neck, it is always within reach — even after a fall.
£1.99 delivery • First subscription payment after 14 days • Book a callback
Pay just £1.99 delivery to start the trial. If it is not right, simply return the device within 14 days. If you keep it, your subscription continues automatically after the trial.
Under UK law, personal alarms are VAT-free if the user has a long-term illness or disability. No paperwork needed.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
Birmingham
With over 170,000 residents aged 65 and above across Birmingham and the wider West Midlands, there is enormous demand for personal safety devices that actually get worn. Many elderly people reject smartwatches and phone-based alarms because they find them confusing or uncomfortable. The SOS Pendant solves this problem. It weighs just 43g — lighter than most reading glasses. It hangs on a comfortable lanyard around the neck and has a single large SOS button. No touchscreen, no charging cradle to remember, no Bluetooth pairing. Press the button and an emergency alert with GPS coordinates is sent instantly to family members. For Birmingham residents in Solihull, Sutton Coldfield, Dudley, Walsall, or West Bromwich, the pendant provides continuous protection whether at home or out and about. It is shower-safe, so it stays on even in the bathroom where most falls occur.
Birmingham City Council and surrounding authorities promote assistive technology, but council-issued pendants typically only work within the home. Our SOS Pendant fills the gap by providing GPS-enabled mobile protection across the entire West Midlands — in parks, shops, community centres, and anywhere the wearer travels.
We also deliver to:
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
How protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
How it works
Watch
Pendant
Take our quiz or call us. Select pendant or watch. We will help you find the right option.
£1.99 next-day delivery. Your pendant arrives pre-configured. Simply charge it and put it on. Ready in minutes.
Press the SOS button anytime. 99.6% of alarm calls are answered in under 60 seconds by our UK team.
See it in action
See how simple the pendant really is. One button press and our UK team answers in seconds. This short video shows you the entire process.
Start 14-Day TrialHow help reaches your loved one
One large button press triggers the alert instantly
99.6% answered in under 60 seconds by our UK team
Two-way voice lets operator speak through the pendant
Emergency services called. Family informed. We carry out check-in calls until help arrives.
Life-saving protection
One press connects directly to a trained UK operator — large, tactile button designed for arthritic hands.
Our operator talks to them through the pendant, calmly, until help arrives. No phone needed.
Connected to our Alarm Receiving Centre from day one. Real people, every hour of every day.
GPS locates them instantly — our team sees exactly where they are, even if they can't tell us.
Built for simplicity
Safe to wear in the shower for daily use. Avoid bathing, swimming, and exposure to soaps, shampoos, cleaning products, salt water, or chemicals.
Large capacity battery with five power saving modes. Charge it once and it lasts for days.
Just 43g. Barely noticeable to wear. Lanyard and wrist strap options included.
No Wi-Fi, no landline, no smartphone. Ready for the 2027 digital switchover.
Falls detected automatically — alarm triggers even if they can't press the button.
Set vibration reminders so your loved one never misses a dose. Simple and discreet.
Real people answering your call
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one’s name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified. Meet our monitoring team.
Three common situations where the SOS Pendant makes the biggest difference.
For older adults who prefer simple, no-fuss technology they can rely on.
For families who want reassurance that help is always one button away.
The question every family asks
It's the most common concern families have. Here are some approaches that really work.
Most users forget they're wearing it within a week.
Try the pendant at home for 14 days before your first payment. Not right for any reason? Simply return it to us. Return postage is covered by the customer.
What our customers say
Based on 24 Trustpilot reviews
Common questions in Birmingham
Council-issued pendants in Birmingham typically only work within range of a home base unit. Our SOS Pendant works anywhere — at home, outdoors, in shops, or travelling across the West Midlands — because it connects directly to the 4G mobile network with built-in GPS.
Yes. We offer £1.99 next-day delivery to all Birmingham and West Midlands postcodes including B, WS, DY, and WV areas. Orders before 2pm are dispatched same day.
At just 43g, the pendant is extremely lightweight. Most wearers forget they have it on. It comes with a soft lanyard for neck wear or a belt clip for those who prefer to attach it to clothing. Comfort is essential because the pendant only works when it is actually worn.
Yes. The SOS button is large, raised, and requires minimal pressure. It was designed specifically for users with conditions like Parkinson's, arthritis, or reduced dexterity. There are no secondary buttons, screens, or menus to navigate.
Yes. The pendant's fall detection sensors work whether the device is worn around the neck or clipped to clothing. The sensors detect the sudden impact and change in orientation associated with a fall and trigger an automatic SOS alert.
Yes. You can add multiple family members as emergency contacts in the companion app. When the SOS button is pressed or a fall is detected, all nominated contacts receive an alert with the wearer's GPS location simultaneously.
Yes. The pendant is rated for shower use and everyday splashes. Since bathrooms are one of the highest-risk areas for falls, we strongly recommend keeping the pendant on during showers. Remove it only for full submersion baths or swimming.
The monthly plan covers the built-in SIM card, 4G connectivity, GPS tracking data, automatic fall detection alerts, and full access to the family companion app. There are no hidden fees, no setup costs, and no long-term contract.
Start the 14-day trial today.
£1.99 next-day delivery • No contract • Cancel anytime
£25.99/mo includes your device, 24/7 UK monitoring, GPS tracking, fall detection, and unlimited SOS calls.
Cancel by phone or email, any time. No notice period on monthly plans. We confirm within 24 hours and you will not be charged again.
Or call our friendly UK team: 01704 332840
Book a callback at a time that suits you — evenings and weekends available
£1.99 delivery. First monitoring payment taken after your 14-day trial period.
“If you have any questions at all, please call us. We are a small UK team and we genuinely care about every person we protect.”
Hannah Pinnington, Managing Director
Holden Grange is a UK personal alarm and monitoring service based in Southport. TSA accredited. TEC QSF certified. Protecting families across the UK.
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