SOS Alarms & Monitoring for Independent Living.
Personal SOS pendants, lone worker devices, and 24/7 monitoring services for elderly care and independent living across the UK.
Hannah Pinnington
ARC Manager
Professional Monitoring Centre — Always There When You Need Us.
In 2024 our 24/7 monitoring centre answered 99% of SOS alarm calls within 60 seconds.
Dedicated UK-Based Response Team
Our Care Plans
All plans include 24/7 monitoring, UK-based support, and a 4G pendant or watch with VoLTE for strong, reliable coverage.
Annual Plan
Our most cost-effective safety solution
Excluding VAT
Pay £287.88 annually
- Free pendant or watch (4G)
- 24/7 emergency monitoring
- GPS location tracking
- Automatic fall detection
- Price-lock guarantee
- No quibble guarantee
Free Next Day Delivery
Monthly Plan
Our most popular option for peace of mind
Excluding VAT
12-month minimum contract
- Free pendant or watch (4G)
- 24/7 emergency monitoring
- GPS location tracking
- Automatic fall detection
- Family companion app access
- No quibble guarantee
Free Next Day Delivery
Flexible Plan
Complete flexibility, no long-term commitment
Excluding VAT
+ £89.99 one-time device fee
- Choose pendant or watch (4G)
- 24/7 emergency monitoring
- GPS location tracking
- Automatic fall detection
- Cancel with 1 month's notice
- No quibble guarantee
Free Next Day Delivery
12-Month Warranty
No-quibble replacement on all products for complete peace of mind.
No Hidden Fees
Transparent pricing with no surprise charges guaranteed.
Trusted UK Team
TSA Members & TEC QSF Certified with over 30 years experience.
Industry-Leading Safety Accreditations
Your Protection Guaranteed by the UK's Gold Standards
TSA Members
Proud members of the Telecare Services Association, representing 350+ UK organisations. We're committed to the highest ethical standards, ensuring legally compliant services that prioritise your safety and independence above all else.
TEC QSF Certified
Awarded the prestigious TEC Quality Standards Framework—the only UKAS-accredited certification for UK telecare. Independently audited across 10 core standards and a TEC monitoring module for unmatched quality assurance.
24/7 Protected
Independently Verified
UK's Highest Standards
Excellence Assured
The TEC Quality Standards Framework (QSF) is the only UKAS-accredited certification in the Technology Enabled Care sector. UKAS (the UK's national accreditation body) ensures certification schemes are robust and trustworthy. This means our TEC QSF accreditation has been independently verified to meet high, nationally recognised standards.
Explore Our ServicesOur Safety Devices
Reliable, easy-to-use personal safety devices designed for your peace of mind
Tap any device to see features and pricing
Smart Safety Watch
Stylish watch with built-in safety tech
From £23.99/month
- Advanced fall detection
- Discreet SOS button
- Two-way communication
- Waterproof design (IP67)
- GPS location tracking
Safety Pendant
Lightweight pendant for neck or clip
From £23.99/month
- Automatic fall detection
- Easy-press SOS button
- Two-way communication
- Showerproof design
- GPS location tracking
Lone Worker Fob
Robust fob for professional use
Contact for pricing
- Man-down detection
- SOS panic button
- Two-way communication
- Geofencing capabilities
- Real-time GPS tracking
Upgraded Pendant
Advanced pendant with health monitoring
From £25.99/month
- Advanced fall detection
- Medication reminders
- Home beacon integration
- Activity monitoring
- Health monitoring
Care Plans
Flexible 24/7 monitoring plans
From £23.99/month
- Annual: £23.99/month
- Monthly: £25.99/month
- Flexible: £27.99/month
- Free device included
- No minimum contract available
Pendant Accessories
Practical accessories for your device
Various prices
- Adjustable neck cords
- Belt clips & holders
- Waterproof covers
- Additional charging units
- Magnetic holders
Why Choose Holden Grange?
When safety matters most, you need more than just a device—you need a trusted partner. We've spent decades perfecting personal alarm solutions that empower your independence while ensuring help is always within reach.
Easy Setup & UK Support
Devices arrive pre-configured and ready-to-use straight out of the box. Our friendly UK team is always here to help, ensuring you're never alone.
Dedicated Experienced Staff
Our TEC QSF accredited team brings over 30 years of combined experience. Every call is handled with the urgency and compassion you deserve.
No Problem Too Small
Whether you're worried or need reassurance, contact us anytime. We'll always guide you in the right direction—your peace of mind matters.
24/7 UK Monitoring
Award-winning support from real people, not machines. 365 days a year, we're here when you need us.
Future-Proof Technology
4G devices with VoLTE ready for the 2027 digital switch. Your service continues uninterrupted for years to come.
Trusted & Accredited
TSA Members & TEC QSF Certified. UK's highest standards for your complete peace of mind.
See Why People Trust Us
Discover how our assisted-care devices works in real emergencies. Watch real customers share their stories and see exactly how our devices provide instant help when seconds count.
Dedicated 24/7 Monitoring Centre
Our professional UK-based monitoring team combines decades of experience with TSA membership standards to deliver exceptional emergency response when you need it most.
When an alert is triggered, our trained operators assess the situation via two-way communication, access GPS location data, and coordinate with emergency contacts or services. We're your reliable connection to help, whenever you need it.
Learn More About MonitoringGetting Started is Easy
Simple steps to ensure safety and peace of mind.
Choose Your Plan & Device
Select the plan (Annual, Monthly, Flexible) and device (Watch or Pendant) that best suits your needs.
Receive & Activate
Your device arrives pre-configured. Simply turn it on – it's ready to use straight out of the box!
Press for Help 24/7
Press the SOS button anytime for connection to our UK monitoring centre.
What Our Customers Say
Rated Excellent on Trustpilot - Real reviews from people we help keep safe.
Peace of mind is priceless
The watch arrived quickly and was so easy to set up for my mum. Knowing the monitoring team are there 24/7 gives us all such reassurance. Fantastic service.
Excellent device and support
Needed a reliable lone worker solution for my team. The fobs are robust, and the support from Holden Grange has been first-class. Highly recommend.
Simple, effective, and reassuring
The pendant is comfortable to wear, and the SOS button is easy to press. Tested it accidentally once, and the response was immediate and very professional.
UK Digital Switchover & Network Changes
Major changes to UK phone networks and mobile services are happening now. 2.3 million people using personal alarms and telecare devices must act before critical deadlines.
Critical Deadlines Approaching
PSTN phone lines ending January 2027 • 2G services withdrawing October 2025 • Act now to avoid service disruption
3G Mobile Networks
Ending 2024-2025
PSTN Landlines
Digital by 2027
2G Networks
Ending by 2033
Analogue Systems
Digital Migration Required
Digital Switchover Timeline
Track the progress of UK's network transformation
The Scale of Change in the UK
Understanding the Network Changes
How different technologies are affected and what you need to do
Service Ending
Traditional Landline Alarms
The UK's century-old copper wire telephone network (PSTN) is being switched off. All landline-dependent personal alarms will stop working unless replaced.
- 20% more service failures in 2023
- Replacement parts no longer manufactured
- Affects alarm systems, lifts, payment terminals
- Requires power during outages (with backup)
Support Ending
Legacy Mobile Devices
UK mobile networks are switching off 2G and 3G services. Personal alarms relying on these older networks will lose connectivity and must be upgraded.
- VMO2 withdraws 2G/3G roaming October 2025
- Complete 2G shutdown by 2033
- Affects older personal alarm devices
- No continued support for legacy equipment
Fully Compatible
Holden Grange 4G Devices
Our personal alarm devices use modern 4G mobile technology with VoLTE support. Completely unaffected by PSTN switch-off or 2G/3G changes.
- No landline dependency - works anywhere
- 4G technology with 5G upgrade path
- VoLTE calling for crystal clear communication
- Future-proof design supported until 2040+
Partner with Holden Grange Today
Is your organisation using 2G, 3G, or analogue PSTN devices? The UK's network switch-off is happening NOW. Personal alarms, care alarms, telecare devices, security systems, and CCTV equipment will stop working unless upgraded. We provide future-proof 4G and 5G safety solutions with seamless migration support.
Local Councils
Care Homes
Housing Associations
Businesses
Security Companies
Complete Network Switch-Off Solutions
- Emergency device audits to identify at-risk equipment
- 4G/5G personal alarms and telecare devices
- PSTN to VoIP migration for alarm monitoring
- Bulk replacement programmes with priority support
- Government-compliant solutions meeting 2027 digital standards
- Training for staff on new digital safety systems
Protect yourself during the digital transition
Don't wait until your current personal alarm stops working. Our 4G devices are ready now and unaffected by any network changes. Get peace of mind with future-proof technology.
Get Your Future-Proof Device
Wholesale Partners: Replace analog inventory now
Speak to our Wholesale Division about replacing outdated PSTN-dependent products with our digital alternatives. Help your customers transition smoothly.
Contact Wholesale DivisionReady to Enhance Your Safety?
Choose the right plan today or get in touch with our friendly UK team.